Privacy Policy

Last Updated: October 10, 2026

1Overview

Nurse Alarm LLC (the "Company," "we," or "us") operates Nurse Alarm™ (the "App"). The App has no accounts, no advertising, and no advertising SDK, and never collects advertising identifiers or your device location. We do not sell or share your personal information. We receive only the usage and crash data in Section 4, which is not linked to your name or email, and anything you choose to send us.

2Data Storage and Security

Local storage: All alarms, shift schedules, and settings are stored on your device. While we take reasonable technical steps to protect your data locally, you are solely responsible for maintaining the security of your device.

Your own cloud backup: The App can keep your alarms available across your devices, and restore them to a new device, using your own personal cloud account - Apple iCloud on iOS, or Android Backup on Android. That data is stored in your account, under your control, and is governed by Apple's or Google's terms. On iOS, the App also stores in your iCloud account a short list of random install identifiers with dates, used only to count how many of your devices run the App. Nothing in that list identifies you or your devices.

3Feedback and Support

If you send feedback in the App, we receive your message, your email address if you add one, and basic app and device details (such as app version, operating system, device model, language, time zone and subscription status). You can also include a diagnostic report (such as your alarm times and schedule, settings, and recent app logs, without alarm names). Feedback is stored with Google Firebase. If you email us, we receive whatever you send. We use this to reply to you and to fix problems.

4Analytics and Crash Reports

We use services such as Google Firebase Analytics and Firebase Crashlytics to understand how the App is used and to find and fix problems. They collect usage and diagnostic information, such as how the App is used, app and device details, time zone, approximate country or region, the number of devices you use the App on, app settings and status (including subscription status, but never payment details), and crash and error logs. This information is tied to a random identifier, not to you.

Analytics and crash reports never include your name, email address, alarm names, or advertising identifiers, and we never use this data for advertising. Collection is on automatically, except in the EEA, UK and Switzerland, where the App sends crash reports only.

5Your Rights and Choices

Uninstalling the App stops all collection and deletes your alarms and schedule from your device. To delete any backup, clear it in your own cloud account.

We keep analytics and crash data for up to 14 months, and feedback for as long as we need to support and improve the App. Wherever you live, you may ask us to confirm what data we hold about you and to access, correct, delete, or receive a copy of it, or to object to our use of it, by contacting support@nursealarm.app; we respond within the time the law where you live requires.

Users in the EEA, UK and Switzerland: We process crash reports based on our legitimate interest in keeping the App reliable, and feedback based on your choice to send it. Google may process this data in the United States under standard contractual clauses. You may have the right to access, correct, delete, restrict, or port your data, to object to or withdraw consent for our use of it, and to complain to your local data protection authority.

6Third-Party Services

The App relies on your device's operating system, your own cloud backup service if it is turned on, the app store you obtained the App from, and Google Firebase, which processes analytics, crash reports, and feedback on our behalf and uses Firebase App Check to confirm that feedback comes from a genuine copy of the App. Each operates under its own privacy policy and may collect device identifiers, for example for purchase verification. We never receive your login credentials for any of them; your operating system handles those.

We may disclose information we hold if the law requires it or to protect anyone's rights or safety. If our business is sold or reorganized, the data we hold may transfer with it, and this policy will continue to apply to it.

7Purchases

Purchases are processed by Apple or Google, and we never receive your payment details.

8Children

The App is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

9Changes and Contact

We may update this policy periodically, and the current version is always published at https://www.nursealarm.app/privacy. Material changes will be reflected in the "Last Updated" date above.

For any questions, contact us at: support@nursealarm.app

Nurse Alarm LLC, 5900 Balcones Drive, Suite 100, Austin, TX 78731